Linhai City Baicheng Arts & Crafts Co., Ltd.
Taizhou Shengbo Leisure Products Co., Ltd.
Customer Service
We offer a wide variety of products with comprehensive specifications, dedicated to meeting the diverse needs of customers across global markets.
Accurate measurement
Use precision instruments and ensure they are rigorously calibrated; follow standardized procedures during operation; take multiple measurements and calculate the average; record environmental parameters to guarantee data accuracy and reliability, providing an objective basis for decision-making.
Accurately designed
Featuring an aluminum alloy frame and double-layered insulated glass, the structure is oriented east-west to maximize natural light, ensuring year-round plant growth while creating a cozy retreat that seamlessly blends with the garden landscape.
Menu-based Quotation
Modular, standardized, and clearly priced. Enhancing transparency while reducing customers' decision-making costs; standardized management enables rapid solution development, fostering a win-win outcome.
Warranty and After-Sales Service
We offer a warranty on core components and guarantee a fast 24/7 response. Our team of expert engineers provides on-site repairs as well as remote technical support, ensuring issues are resolved promptly so you can enjoy worry-free after-sales service.
Maintenance
Daily, regularly wipe the glass to maintain transparency, and inspect and clean the filters in the temperature control and ventilation systems. Every season, lubricate the rails and tighten any structural components. Before winter arrives, focus on maintaining the heating equipment to ensure it operates efficiently.
To better serve our users' needs and ensure excellent guidance, timely support, and reliable after-sales service, we are committed to the principle of "pursuing high quality, superior products, and ultimate customer satisfaction."
Based on the principles of "attentive service and reliable product quality," we hereby commit to our customers as follows:
Product Quality Commitment
- The manufacturing and testing of the products both comply with national standards.
- The product undergoes inspection by professional testing personnel to ensure that all its specifications meet your requirements.
- Under natural conditions or during normal use within the warranty period, if the panels experience severe aging or natural cracking, our company will be responsible for providing a replacement.
Service System
- Pre-sales service: We have established a dedicated sales service team, and our pre-sales customer support team will provide you with straightforward technical guidance.
- During-sales service: To prevent unnecessary losses caused by improper user handling, our company can dispatch qualified technical staff to provide you with expert guidance tailored to your specific needs throughout the product’s usage. This ensures the product is used correctly, giving you peace of mind and confidence in its performance.
- After-sales Service: Our company provides maintenance services with a response time of within 24 hours. To enhance our product support efforts, we promptly collect feedback on any issues reported by customers. We have established a dedicated after-sales service team equipped to address and resolve problems effectively. If on-site guidance is required, we’ll arrange qualified professionals to visit the specified location in a timely manner, based on your specific needs.
- After-sales Service Statement: All services provided by our company are complimentary.
Follow us
Address: Shaolin Middle Road, Shaojiadu Subdistrict, Linhai City, Zhejiang Province
Phone: 86-576-85962299
Fax: 86-576-85962298
Email: jackzhao@tzshengbo.com
Copyright © 2025 Linhai Baicheng Arts & Crafts Co., Ltd.